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BOMAG at bauma 2013:
Service: more quality, more service

Customer satisfaction and confidence is largely dependent on what else a company offers besides a range of products. BOMAG has been aware of this fact for a long time and has been dedicated to expanding its service portfolio. BOMAG will demonstrate at bauma this year that its services are world class. Under the slogan "Helping to keep your business on the move", BOMAG will present its extensive service portfolio in its own pavilion (stand F 1009) and will be providing information about BOMAG original parts right through to machine upgrades - in fact, everything its wide range of services has to offer.

High quality should have major benefits - that is the motto at BOMAG, and this also applies to BOMAG warranties. In addition to a variety of other warranty programmes BOMAG offers the popular 3-2-1 warranty. In addition to a one year standard warranty and two years' warranty on the engine, customers also enjoy three years' warranty on components specified individually on each machine. The 3-2-1 warranty applies all hand-guided machines in the BOMAG light equipment range, and is of particular interest to contractors whose focus is on smaller and medium-sized sites, or landscaping.

BOMAG original parts kits – perfect for any machine
When machine parts need renewing or replacing, it is important for the user to be able to fix things quickly. Original BOMAG service kits are matched to the machine's maintenance schedule to ensure good performance in the long-term. All parts needed for servicing, including documentation, come in a box. BOMAG offers a whole range of customised service kits that provide easy and flexible, direct services. These not only include BOMAG expendable part kits and BOMAG service kits, but also BOMAG emergency kits. The relevant brochures contain many valuable tips to support users on site.

BOMAG coolants and lubricants
BOMAG has a wide range of coolants and lubricants available to maintain a machine. These have been specially developed to provide protection according to strict quality standards. Original BOMAG engine oils, hydraulic oils, gear oils and coolants are therefore specifically suited to our machine components. Using these coolants and lubricants helps to prevent wear, costly damage and downtime. BOMAG coolants and lubricants increase machine performance and service life and at the same time reduce fuel and oil consumption.

Well prepared – BOMAG service training
BOMAG focusses on machines and their users and offers application and operator training courses and service training courses at company headquarters in Boppard. In these sessions, the trainers orient themselves to a participants' level of knowledge. Beginners are welcome as is anyone with experience of BOMAG machines who wishes to be brought up-to-date. Electrics, hydraulics, electronics, engine training or the installation of wear parts – BOMAG service training courses will ensure participants get to know every aspect of their machines. Practical service training courses allow contractors and users to gain expertise to achieve maximum success on site.

BOMAG service at bauma
Customers rely on BOMAG's service range for solutions based on a partnership that saves time and money. Inspections, checks or personal on site consultations with a specialist : BOMAG provides a complete service programme founded on long-term customer relationships and customer satisfaction to cut operating costs. BOMAG welcomes special requests: BOMAG Service consultants will design a customised solution with the customer. Customers and visitors will find detailed information on warranties and the BOMAG service range in the service pavilion at bauma, stand F 1009.
BOMAG service – fast, flexible and global.

BOMAG hydraulic oils are specifically suited to BOMAG machines, guaranteeing efficiency and service life.

Oil level check to ensure this machine functions perfectly.
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