With the ‘Remote Service Assistant’, end-user and dealer service technicians can request direct support from experts. Whenever required, development engineers investigate the problem personally and find a solution live and directly on site. This saves time, travel costs, and downtime. In addition, the service case can be fully retraced and documented for all parties. The platform stores all files centrally and securely, including text, image and video files as well as the ‘chat history’ building a powerful ‘knowledge data-base’. As the construction industry continues its drive to widely adopt BIM and digitisation BOMAG is at the forefront of the trend with a comprehensive array of systems which provide varying degrees on Continuous Compaction Control (CCC) on both light and heavy equipment. The BOMAG exhibit will feature examples of equipment enabled for CCC with systems from BOMAG and leading third parties through a VM 38 interface.